Reward system

How does it work with the bonus points?

You receive one bonus point for every euro used per order. So 100 bonus points equal 1€. For technical reasons, we are unfortunately unable to credit bonus points for pre-orders.

FAQ

I have ordered and paid, but have not yet received any points. Is something wrong?

• Bonus points will be credited after the withdrawal period has expired, i.e. after 14 days.

Can I also earn bonus points as a guest?

• No, unfortunately this is not possible.

Can bonus points be credited retrospectively for guest orders?

• This is possible under certain circumstances. Please contact us via our contact form.

Can the bonus points expire?

• No, not at the moment.

Where can I view my points balance?

• In your customer account.

This page shows the current handling of our bonus system. Subject to change without notice.