Reward system
How does it work with the bonus points?
You receive one bonus point for every euro used per order. So 100 bonus points equal 1€. For technical reasons, we are unfortunately unable to credit bonus points for pre-orders.
FAQ
I have ordered and paid, but have not yet received any points. Is something wrong?
- Bonus points will be credited after the withdrawal period has expired, i.e. after 14 days.
Can I also earn bonus points as a guest?
- No, unfortunately this is not possible.
Can bonus points be credited retrospectively for guest orders?
- This is possible under certain circumstances. Please contact us via our contact form.
Can the bonus points expire?
- No, not at the moment.
Where can I view my points balance?
- In your customer account.
This page shows the current handling of our bonus system. Subject to change without notice.